At Shine Waves LLC, your privacy is our highest priority. This Privacy Policy explains how we collect, use, and safeguard the personal information you share with us. We are committed to maintaining the confidentiality, security, and integrity of your data at all times.

1. Information We Collect

We collect only the information necessary to provide reliable and efficient freight and logistics services. This may include:

  • Full Name

  • Phone Number (including mobile)

  • Email Address

  • Business or Company Name

  • Pickup and Delivery Addresses

  • Shipment Details

  • Vehicle or Driver Information (if applicable)

All information is collected only when voluntarily provided by you through our website, phone, SMS, email, or other business communications.

2. How We Use Your Information

Your information is used solely to ensure smooth coordination and completion of our logistics operations, including:

  • Arranging and managing freight or vehicle shipments

  • Sending updates or confirmations via SMS, email, or phone

  • Communicating pickup, delivery, or operational instructions

  • Fulfilling our contractual and business obligations

We use your data strictly for service-related purposes — never for marketing or unrelated activities.

3. We Do Not Share Your Information

At Shine Waves LLC, we do not sell, rent, trade, or share your personal information with third parties.
Your data is handled only by authorized personnel who require access to perform logistics operations.
We also do not use your data for advertising purposes, nor do we grant any third party permission to do so.

4. SMS and Communication Policy

By providing your phone number, you consent to receive essential SMS communications regarding your shipments or related services.
We never send promotional or marketing text messages.
You may opt out at any time by replying STOP or contacting our support team directly.

5. Data Security

We take strong precautions to protect your personal information using industry-standard security practices, including:

  • Restricted access to confidential data

  • Secure servers and encrypted communication (where applicable)

  • Internal policies to ensure data privacy and compliance

While we make every effort to protect your data, no system is completely immune from risks. We encourage you to practice safe communication habits when interacting online.

6. Your Rights

You maintain full control over your personal information. At any time, you may:

  • Request access to the data we hold about you

  • Ask for corrections or updates to inaccurate details

  • Request deletion of your information from our systems

  • Opt out of all non-essential communications

To exercise these rights, please contact us using the details provided below.

7. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in our services, regulations, or internal practices.
All updates will be posted on this page, and the “Effective Date” will indicate the latest revision.

8. Contact Us

For any privacy-related questions, concerns, or requests, please contact us:

Shine Waves LLC
6476 21st St S, Fargo, ND 58104
📧 Email: info@shinewavesllc.com
📞 Phone: 551-341-9499